At Damospay we are committed to protecting your privacy​

We are bound by the Privacy Act 1988 (Cth) and must protect your personal information according to that Act and other applicable laws, such as the Spam Act 2007 (Cth) (‘Privacy Laws’).​

Privacy Statement

This Privacy Statement relates to your use of our products and services.​

We collect personal information from you to process your application, provide you with your product or service, and manage your product or service.​

What kinds of personal information do we collect and hold?​

When you apply for, register your interest in, or enquire about a product or service, we collect information that is reasonably necessary to be able to provide you with those products or services. For instance, we may ask for identification information such as your name, address and date of birth.​

Why do we collect, hold, use and disclose personal information?​

The main reason we collect, use, hold and disclose personal information is so we can provide you with products and services (including where applicable, third party products and services) and to help us run our business. This may include:

• Checking your eligibility for the product or service​
• Providing you with the product or service​
• Helping you manage the product or service​
• Helping us develop insights and conduct data analysis to improve the delivery of products and services, enhance our customer relationships and effectively manage risks and​
• Understanding your interests and preferences so we can tailor digital content.​

How do we collect personal information?​

We collect most personal information directly from you whether in person, on the phone or electronically.​

How do we hold and protect your personal information?​

Much of the information we hold about you will be stored electronically in secure data centres located in Australia.

We use a range of physical, electronic and other security measures to protect the security, confidentiality and integrity of the personal information we hold.

Do we use or disclose personal information for marketing?​

We may use your personal information to directly offer you products and services that we believe may be of interest and value to you, but we will not do this if you tell us not to.​

Access to and correction of personal information​

You can request access to the personal information we hold about you. You can also ask for corrections to be made. To do so, please contact us.​

Resolving your privacy concerns and complaints – your rights​

If you have a question or complaint about how your personal information is being handled by us, our affiliates or contracted service providers, please contact us first using the contact details provided below.​

Under the Privacy Act you may complain to the Office of the Australian Information Commissioner (OAIC) about the way we handle your personal information. Please note the OAIC requires any complaint must first be made to the respondent organisation. The law also allows 30 days for the respondent organisation to deal with the complaint before a person may make a complaint to the OAIC.​

The Commissioner can be contacted at:​

• Office of the Australian
• Information Commissioner
• GPO Box 5218
• Sydney NSW 2001
• Phone: 1300 363 992
• Email: enquiries@oaic.gov.au
• www.oaic.gov.au​

The Australian Financial Complaints Authority (AFCA) can consider certain privacy complaints relating to either the provision of credit or credit reporting information in general. The contact details for AFCA are set out below.​

Australian Financial Complaints

Authority:​

• Office of the Australian
• Information Commissioner
• GPO Box 5218
• Sydney NSW 2001
• Phone: 1300 363 992
• Email: enquiries@oaic.gov.au
• www.oaic.gov.au​

Contact us​

Calling 0423 291 930 9am – 5pm, Monday - Friday from anywhere in Australia​

Online at damospay.com using our secure feedback form to provide feedback, share your suggestions, or provide a complaint or compliment; or​

Write to us at Damospay 17 Holt St Ardeer VIC 3022.