Terms and Conditions
Last updated: 2 October 2026
1. About us
This website (damospay.com) is operated by DATMAN PTY LTD (ABN 90 617 500 419, ACN 617 500 419), trading as Damospay, Victoria, Australia (“Damospay”, “we”, “us”, “our”). In these terms, “you” means the business or person using our website or services.
By using this website or ordering our products or services, you agree to these Terms and Conditions, our Refund and Cancellation Policy and our Privacy Policy.
2. Our products and services
Damospay provides payment solutions to small and medium businesses in Australia, including:
- EFTPOS terminal rental – card payment terminals (including Tyro terminals) rented on a monthly basis;
- Hardware sales – payment terminals and related point-of-sale hardware sold outright;
- Card payment processing – acceptance of card payments, for which per-transaction fees apply;
- Setup and support – onboarding, configuration, installation on request, and ongoing support in English, Vietnamese and Chinese.
Our services are provided to businesses, not to consumers for personal use. The specific products, fees and rates that apply to you are set out in your quote or merchant application.
3. Prices and how payments happen
- Terminal rental is charged monthly in advance for each rented terminal, by direct debit or card, for as long as the rental continues.
- Hardware purchases are paid in full before the hardware is dispatched.
- Transaction fees are charged per card transaction at the rates in your merchant agreement. They are deducted from your settlement or billed monthly, as set out in your agreement.
All prices are in Australian dollars (AUD) and include GST unless stated otherwise. We will give you at least 30 days’ notice before changing any recurring fee.
4. Delivery
We deliver to business addresses in Australia only. Terminals and hardware are usually dispatched within 2 business days after your application is approved (or, for purchases, after payment is received), by tracked courier. Delivery normally takes 2–7 business days depending on your location. Where requested, our team can install and set up your equipment in person. Services such as payment processing begin once your merchant account is activated, and we will confirm the activation date with you.
5. Refunds and cancellation
Our services have no lock-in contract. You can cancel at any time by giving 30 days’ written notice. Rented terminals must be returned when the service ends. Refunds are provided for faulty products and as required by the Australian Consumer Law. Full details are in our Refund and Cancellation Policy.
6. Third parties
We work with third parties to provide our products and services, including:
- Tyro Payments Limited – EFTPOS terminals and merchant acquiring, provided under Tyro’s own terms and conditions;
- Adyen – payment processing and merchant verification;
- banks and card schemes (such as Visa, Mastercard and eftpos) that process and settle card transactions;
- courier companies for delivery; and
- third-party software providers (such as Heya POS for point-of-sale software), whose software is provided under the provider’s own terms.
Where a third party provides part of a product or service, its terms may also apply to you. We will tell you which terms apply when you sign up.
7. Your responsibilities
You must provide accurate information when applying, keep your contact and bank details up to date, use our products only for lawful business purposes, comply with card scheme rules, and take reasonable care of rented equipment.
Rented equipment remains our property. We repair or replace rented terminals free of charge only for manufacturing faults covered by warranty. You are responsible for the reasonable cost of repairing or replacing equipment that is lost, stolen, or damaged by accident (such as being dropped or exposed to liquid), misuse or neglect. See our Refund and Cancellation Policy.
8. Liability
Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or any other law that cannot be excluded. Subject to that, our liability for any loss arising from our products or services is limited to resupplying the products or services, or paying the cost of having them resupplied. We are not liable for indirect or consequential loss, including loss of profits or business interruption.
9. Changes to these terms
We may update these terms from time to time. The current version is always published on this page with its “last updated” date. We will notify active customers of material changes.
10. Governing law
These terms are governed by the laws of Victoria, Australia. You and we submit to the non-exclusive jurisdiction of the courts of Victoria.
11. Contact us
DATMAN PTY LTD trading as Damospay
ABN 90 617 500 419
Email: sales@damospay.com
Phone: +61 423 291 930
